People always say to me, "What if it doesn't work?" If it doesn't work, we redouble our effort. We're not going to cry like a bunch of babies. We're going to redouble our effort.

Acting like everyone who's been successful is bad and because you're rich you're bad, I don't understand it.

If the numbers are right, ICBC [Industrial & Commercial Bank of China], which already earns nearly twice as much as JPMorgan. They'll probably be going a lot faster over time, and one day they can be a lot bigger than us.

Economies of scale are a good thing. If we didn't have them, we'd still be living in tents and eating buffalo.

I speak to lots of people around the world, and no one would tell you that 25 basis points will make a difference to them.

If you talk to anyone involved in business - forget banks and big business - talk to small businesses - do it yourself, don't ask me - they'll tell you it's crippling. Small-business formation is the lowest it has ever been in a recovery, and it's really for two reasons. One is regulations and the second is access to capital for people starting new businesses.

All businesses tend to pass costs onto customers.