Our commercial bank [JPMorgan] is only in the U.S. We are serving what you call SMEs - small businesses, private companies.

If you look at the banking business over many years, it's always been a huge user of technology. This has been going on my whole life, that people have been adding technology, digitizing services.

Companies that build scale for the benefit of their customers and shareholders more often succeed over time.

There are parts [in Dodd-Frank] that I don't agree with. But, in total, it is what it is.

If you can't use dividends, it's not a bad thing to give it back to your shareholders. They'll use it somewhere else.

If you have the choice, it's far better to say, "That person has the job, and they really don't need that much of my oversight." Maybe they don't need any of it.

We take smaller companies and middle-sized companies, all around the world, and we do currency exchange for them; we raise bonds and equities for them; and we do inventory finance, trade finance, and custody of assets.