The toughest are people mistakes, when you put the wrong person in a job. Sometimes you're too slow to move them out. Or not getting the right people involved to solve a problem, or doing something out of anger; you learn, just don't do that. But I'd have to say the Whale was one of them, and I would also have to put Bear Stearns and Washington Mutual on the list at this point.

I speak to lots of people around the world, and no one would tell you that 25 basis points will make a difference to them.

We've had fairly consistent financial results.

Just because you have a good hand today doesn't mean it's good tomorrow. And some of the things we're doing may become very disadvantageous at some point.

If the economy grows, housing gets better, quicker.

I agree with people who say we want more income equality; we want more consumer protection; and we want sounder banks. I agree with all that.

No one has the right to not assume that the business cycle will turn! Every five years or so, you have got to assume that something bad will happen.