The customer is always right...even when they're wrong.

Those that recognize the inevitability of change stand to benefit the most from it.

The real challenge is for each of us to determine where we feel we can make the most impact.

Disruption causes vast sums of money to flow from existing businesses and business models to new entrants.

Pivoting is not the end of the disruption process, but the beginning of the next leg of your journey.

Building a career or a company is about living a few years of your life like most people won't so that you can spend the rest of your life living at a level most people can't.

A dream with a deadline is a goal.