In suspense novels even subplots about relationships have to have conflict.

Ideally, I like to integrate the human issues into the suspense story itself.

People with children and people with their own business always pick up a ringing phone.

Readers are paramount. I live to write books for them.

When it comes time to write the book itself I'll shut the lights out, picture the scene I'm about to write then close my eyes and go at it. Yes, I can touch type.

I also try very hard to create characters - both heroes and villains - with psychological depth.

It means working harder to do the research but I don't really mind - I don't think I have what it takes to chase criminals through back alleys and wade through blood at crime scenes.