Narcissism is actually a clever guise adopted to mask its exact opposite, which is a deep well of self-loathing, a well of low self-esteem, rather than high self-esteem. This helps explain why narcissists are so sensitive to criticism, why narcissists tend to break into outrage if they're criticized, because their self-esteem is actually much more brittle than it seems, and once they're challenged, that mask falls apart.
Jeffrey KlugerIt's far too much to say that effective hoping is the only - or even the biggest - part of what it takes to succeed. If 14% of business productivity can be attributed to hope, that means 86% is dependent on raw talent, fickle business cycles, the quality of the product you're selling, and often pure, dumb luck.
Jeffrey KlugerThe brain sits snugly inside the skull, but it's not a completely flush fit - there is still a layer of fluid between bone and soft tissue that serves as a natural shock absorber. Some shocks, however, can't be absorbed, and when the head gets clobbered too hard, the brain can twist or torque or rattle around inside its skeletal casing.
Jeffrey KlugerNo one ever pretended that shopping for anything is a rational experience. If it were, would there be Fluffernutter? Laceless sneakers? Porkpie hats? Would the Chia Pet even exist?
Jeffrey KlugerThere are a lot of ways to make people not like you, but one of the most powerful - if least fair - is to be really, really successful. Nobody resents the guy who just lost his job. But the guy whose Internet start-up made him a billionaire at 25? That's a whole different kettle of envy.
Jeffrey Kluger