There are a lot of ways to make people not like you, but one of the most powerful - if least fair - is to be really, really successful. Nobody resents the guy who just lost his job. But the guy whose Internet start-up made him a billionaire at 25? That's a whole different kettle of envy.
Jeffrey KlugerAs with real reading, the ability to comprehend subtlety and complexity comes only with time and a lot of experience. If you don't adequately acquire those skills, moving out into the real world of real people can actually become quite scary.
Jeffrey KlugerOperating-room errors hold a special terror for patients, if only because they seem like the most avoidable kind of complications. The occasional horror stories of patients who have the wrong leg removed or the wrong knee replaced generate the most headlines, as do tales of patients whose identities are mixed up entirely.
Jeffrey KlugerIf you're an older sibling and you have a younger sibling who needs mentoring or is afraid of the dark, you develop nurturing and empathic skills that you wouldn't otherwise have.
Jeffrey KlugerCredit or debit cards, for starters, are nothing short of shoppers' Novocain. Even in the age of digital purchases and virtual money, we still attach a special value to dirty paper with pictures of presidents on it. Handing some of that to a cashier simply hurts more than handing over a little sliver of plastic.
Jeffrey Kluger