I've been amazed at how often those outside the discipline of design assume that what designers do is decoration. Good design is problem solving.

Web-site creation isn't something you learn once and then check off on your to do list.

One of the things I firmly believe about seemingly risky decisions is that you can't fully imagine how things can be better while you're in the thing you don't quite like.

Designers can create normalcy out of chaos; they can clearly communicate ideas through the organising and manipulating of words and pictures.

I've been amazed at how often those outside the discipline of design assume that what designers do is decoration. Good design is problem solving.

To dismiss basic contexts such as link colours, page layouts, navigation systems, and visual hierarchy as 'boring' or 'pedestrian' is akin to laughing at a car's steering wheel as unimaginative.

Good design can't fix broken business models.