But we had a pretty diversified portfolio of businesses around the world and things tended to offset each other. But one or two years ago, we had a lot of things happening at the same time.
Jim CantalupoI talked about 12 to 18 months, and that's about reaffirming our foundation for sustained growth: getting the discipline back, getting the basics right, getting the customer focus back... so by the end of next year, I hope most of that's in place.
Jim CantalupoMcDonald's is almost 50 years old. For 47 years we had a pretty consistent track record of being able to deliver admirable sales.
Jim CantalupoBut, on balance, we seized the marketplace. We've got a great infrastructure. And yes it's struggling in some areas because of some external factors and some internal factors.
Jim Cantalupo