Success is steady progress toward one's personal goals.

Always leave people with a solution; the heaven if you do versus the hell if you don't. If you're really skillful you can put the person into the future solution. Shoaff used to say, 'Jim, I can see you now in your new clothes, in your new home, in your new car. I can see others walking up to you.' The Promise of the Future is an Awesome Force!

The goal of effective communication should be for listeners to say, 'Me, too!' versus 'So what?'

Leaders must learn to discipline their disappointments. It's not what happens to us, it is what we choose to do about what happens that makes the difference in how our lives turn out.

If I could just get to Poland everything would be okay.

The reason most people don’t accomplish much is because they don’t want much.

It only takes one lie to taint your entire testimony.