Learn to help people with more than just their jobs: help them with their lives.

Things that I felt absolutely sure of but a few years ago, I do not believe now. This thought makes me see more clearly how foolish it would be to expect all men to agree with me.

Help people with problems, your problems disappear.

The future does not get better by hope, it gets better by plan. And to plan for the future we need goals.

One customer well taken care of could be more valuable than $10,000 worth of advertising.

When someone becomes a millionaire, the least important thing is what they have. The most important thing is what they have become.

The real problem is usually two or three questions deep. If you want to go after someone's problem, be aware that most people aren't going to reveal what the real problem is after the first question.