Every time we speak, we choose and use one of four basic communication styles: assertive, aggressive, passive and passive-aggressive.

It's easier to get rich than it is to explain not getting rich.

Everything we would ever need to become rich and powerful and sophisticated is within our reach. The major reason that so few take advantage of all that we have is simply, neglect.

Sales people should take lessons from their kids. What does the word ‘no’ mean to a child? Almost nothing.

Never attack a problem without also presenting a solution.

If you just communicate, you can get by. But if you communicate skillfully, you can work miracles.

Happiness is the art of learning how to get joy from your substance.