Every time we speak, we choose and use one of four basic communication styles: assertive, aggressive, passive and passive-aggressive.

The future does not get better by hope, it gets better by plan. And to plan for the future we need goals.

Language designed to impress builds a gulf. Language to express builds a bridge.

One of the major reasons why people are not doing well is because they keep trying to get through the day. A more worthy challenge is to try to get from the day.

There are no new fundamentals. You've got to be a little suspicious of someone who says, "I've got a new fundamental." That's like someone inviting you to tour a factory where they are manufacturing antiques.

An enterprising person is one who comes across a pile of scrap metal and sees the making of a wonderful sculpture. An enterprising person is one who drives through an old decrepit part of town and sees a new housing development. An enterprising person is one who sees opportunity in all areas of life.

We must not mistake kindness for weakness. Kindness isn't weak. Kindness is a certain type of strength.