Somebody said you have to love what you do, but that's not necessarily true. What is true is that you have to love the opportunity. The opportunity to build life, future, health, success and fortune. Knocking on someone's door or making that extra call may not be something you love to do, but you love the opportunity of what might be behind that door or call.

Always leave people with a solution; the heaven if you do versus the hell if you don't. If you're really skillful you can put the person into the future solution. Shoaff used to say, 'Jim, I can see you now in your new clothes, in your new home, in your new car. I can see others walking up to you.' The Promise of the Future is an Awesome Force!

Humility is a virtue; timidity is an illness.

Leaders must learn to discipline their disappointments. It's not what happens to us, it is what we choose to do about what happens that makes the difference in how our lives turn out.

I used to say, "I sure hope things will change." Then I learned that the only way things are going to change for me is when I change

One discipline always leads to another discipline.

When the why gets stronger, the how gets easier.