So when somebody asks me to make a decision about a situation, I don't offer a solution, I ask a question: What are our options? Give me the good, give me the bad, give me the pretty, give me the ugly, give me the impossible, give me the possible, give me the convenient, give me the inconvenient. Give me the options. All I want are options. And once I have all the options before me, then I comfortably and confidently make my decision.

Don't operate on the heart with a hatchet.

Successful people do what unsuccessful people are not willing to doDon't wish it were easier, wish you were better.

Days are expensive. When you spend a day you have one less day to spend. So make sure you spend each one wisely.

When you invest in people and lift them toward their potential, they will love you for it.

Leaders must not be naive. I used to say, "Liars shouldn't lie." What a sad waste of words that is! I found out liars are supposed to lie. That's why we call them liars - they lie! What else would you expect them to do?

Every time we speak, we choose and use one of four basic communication styles: assertive, aggressive, passive and passive-aggressive.