In general, the best advice I can give people is to take criticism seriously, apologize for anything you have done wrong, and pull back from conflict. Of course, if you are right on a content matter, you should press forward in the interest of quality, but conflict often has a way of taking on a life of its own, unfortunately.
Jimmy WalesSimply having rules does not change the things that people want to do. You have to change incentive.
Jimmy Wales