In general, the best advice I can give people is to take criticism seriously, apologize for anything you have done wrong, and pull back from conflict. Of course, if you are right on a content matter, you should press forward in the interest of quality, but conflict often has a way of taking on a life of its own, unfortunately.
Jimmy WalesI still believe there is a need to open up search and it will come eventually. It is very important to challenge the current models.
Jimmy WalesThe core community is passionate about quality and getting it right. If you want to read some good criticisms of Wikipedia, probably the best place to go is to the Wikipedia article called 'criticisms of Wikipedia'... It was either the dumbest thing or the smartest thing I ever did. The dumbest thing for the obvious reasons, but the smartest thing because I don't think it could have had nearly as much impact as it has. One of the key things that inspired people to put a lot into it (was the charity aspect).
Jimmy Wales