He who sedulously attends, pointedly asks, calmly speaks, coolly answers and ceases when he has no more to say is in possession of some of the best requisites of man
Johann Kaspar LavaterEvasions are the common shelter of the hard-hearted, the false, and impotent, when called upon to assist; the real great alone plan instantaneous help, even when their looks or words presage difficulties.
Johann Kaspar Lavater