I have come to the frightening conclusion that I am the decisive element. It is my personal approach that creates the climate. It is my daily mood that makes the weather....In all situations, it is my response that decides whether a crisis is escalated or de-escalated, and a person is humanized or is dehumanized.
Johann Wolfgang von GoetheThou must (in commanding and winning, or serving and losing, suffering or triumphing) be either anvil or hammer.
Johann Wolfgang von Goethe