When you are in conflict with someone, there is one factor that can make the difference between damaging your relationship and deepening it. That factor is attitude. We don't get to know people when they come to us; we must go to them to find out what they are like.
Johann Wolfgang von GoetheA great deal may be done by severity, more by love, but most by clear discernment and impartial justice.
Johann Wolfgang von Goethe