When you are in conflict with someone, there is one factor that can make the difference between damaging your relationship and deepening it. That factor is attitude. We don't get to know people when they come to us; we must go to them to find out what they are like.
Johann Wolfgang von GoetheMisunderstandings and neglect create more confusion in this world than trickery and malice. At any rate, the last two are certainly much less frequent.
Johann Wolfgang von Goethe