I decided this early on at Justice: if the traditional way was the most effective way of doing something, then we'd maintain it. But if it was not functioning at optimum levels, we would be doing the country a disservice by continuing to do things "like we've always done them."

The worst mistake a boss can make is not to say 'well done'.

Agents need to be free to pursue investigations in ways that they haven't. There have been restraints that a reformed FBI needs to make sure we don't impose.

The Internet provides very serious challenges to our ability to keep from children the kinds of things that are destructive to them

Doing what is right in the face of adversity is not always easy or popular. Critics may assail you, but the critics don't always realize what they don't know or don't understand, because they don't have access to all the information.

Leaders select noble objectives and pursue them with such intensity that others join them. ... The greatest of all leaders from this perspective was Jesus Christ. ....May your choices be so powerful and magnetic that you'll draw people toward life (Duet. 30:19, ...therefore choose life.-) rather than death, blessing rather than cursing.

There's nothing more rewarding or important than to be involved in God's work of redemption.