In his heart, he knew that there was no reason to be impolite to someone, even if they did work for you. There was such a thing as manners after all.

I enjoy the research element. There are so many stories from the past that interest me, that I want to learn more about, just as an interested person. And if I'm going to learn, if I'm going to research, it's probably going to lead me to writing a novel.

I started reading Dickens when I was about 12, and I particularly liked all of the orphan books. I always liked books about young people who are left on their own with the world, and the four children's books I've written feature that very thing: children that are abandoned by their families or running away from their families or ignored by their families and having to grow up quicker than they should, like David Copperfield - having to be the hero of their own story.

The first thing he noticed was how quiet it was. This was nothing like the kind of quiet he heard when he woke up in the middle of the night after a bad dream. When that happened, there were always strange, unidentifiable sounds seeping into his room from the tiny gaps where the windowpanes weren't sealed together correctly. At those moments he could always tell there was life outside, even if all that life was fast asleep. It was a silence that wasn't silence at all.

The thing about exploring is that you have to know whether the thing you've found is worth finding. Some things are just sitting there, minding their own business, waiting to be discovered. Like America. And other things are probably better off left alone. Like a dead mouse at the back of the cupboard.

The dot that became a speck that became a blob that became a figure that became a boy

We all are [normal]. Their idea of normal just happens to be different to some other people's idea of normal. But this is the world we live in. Some people simply cannot accept something that is outside of their experience.