It's better to prepare than to repair.

Everybody can be somebody when somebody understands and believes in her.

Cats do what cats do, ducks do what ducks do, and eagles do what eagles, do. If you take a duck and ask it to do an eagles' job, shame on you. As a leader, your job is to help your ducks to become better ducks and your eagles better eagles - to put individuals in the right places and help them reach their potential.

Most people who want to get ahead do it backward. They think, 'I'll get a bigger job, then I'll learn how to be a leader.' But showing leadership skill is how you get the bigger job in the first place. Leadership isn't a position, it's a process.

Why worry about things you can't control when you can keep yourself busy controlling the things that depend on you?

I think passion gives you the energy to do what is right, and discipline makes sure you do what is right. So I look at them as kind of cousins maybe.

There is no quicker way to earn respect as a leader than being slow to speak. It is called listening and it plays a big role in what I call “The Law of Connection.” How will you know what is important to people unless you ask and listen to the answers? If you prove to be a leader who solicits feedback and pays attention to what’s being said, then you will earn your connection and your followers will respect the guidance you give.