The greatest day in your life and mine is when we take total responsibility for our attitudes. That's the day we truly grow up.

When a leader reaches out in passion, he is usually met with an answering passion.

COMMUNICATION: If I had to pick a first rule of communication-the one practice above all others that opens the door to connecting with others-it would be to look for common ground. Too often people see communication as the process of transmitting massive amounts of information to other people. But that's the wrong picture. Communication is a journey. The more that people have in common, the better the chance that they can take that journey together.

If you don't have the ability to see when to stand up and the conviction to do it, you'll never be an effective leader.

You have to know who you are to grow to your potential. But you have to grow in order to know who you are.

People rise and fall to meet your level of expectations for them. If you express skepticism and doubt in others, they will return your lack of confidence with mediocrity. But if you believe in them and expect them to do well, they will go the extra mile trying to do their best.

If you take control of your behavior, your emotions will fall into place.