Leaders are less interested in their position and more interested in their positive impact on others.

Passion creates energy and magnetically pulls co-workers and customers into a shared vision, and it is exceptionally strong when linked with a leader's values.

Do not take the agenda that someone else has mapped out for your life.

Every relationship in your organization will affect you one way or another. Those who do not increase you will inevitably decrease you.

Management is the process of assuring that the program and objectives of the organization are implemented. Leadership on the other hand has to do with casting vision and motivating people.

Openness by the leader paves the way for ownership by the people. Without ownership, changes will be short term. Changing people's habits and ways of thinking is like writing instructions in the snow during a snowstorm. Every twenty minutes the instructions must be rewritten, unless ownership is given along with instructions.

The bottom line in managing your emotions is that you should put others – not yourself – first in how you handle and process them. Whether you delay or display your emotions should not be for your own gratification. You should ask yourself, What does the team need? Not, What will make me feel better?