Policies are many, Principles are few, Policies will change, Principles never do.

I literally wrote a book on it called Your Roadmap For Success. And in it I said success is three things: knowing my purpose in life, I think it's impossible for anybody to be successful until they really discover why they're here on earth and what God has planned for them; secondly, growing to my maximum potential.

If we treat people as who they can become, they will be inspired to rise to the level of our expectations.

I've worked very hard at giving excellent training and good materials, resources, books, and then the corporate community gives me respect. And I'm finding now that they really want a relationship with me, they're letting me in their lives, and of course, when you get in their lives you find a tremendous need for God.

People who add value to others do so intentionally. I say that because to add value, leaders must give of themselves, and that rarely occurs by accident.

The bottom line in managing your emotions is that you should put others – not yourself – first in how you handle and process them. Whether you delay or display your emotions should not be for your own gratification. You should ask yourself, What does the team need? Not, What will make me feel better?

Want to impress others? Talk about your successes. Want to impact others? Talk about your failures.