Policies are many, Principles are few, Policies will change, Principles never do.

Don't hide bad news. With multiple information channels available, bad news always becomes known. Be candid right from the start.

If you want to help others and become a person of influence, keep smiling, sharing, giving, and turning the other cheek.

Successful people...focus on the rewards of success: learning from their mistakes and thinking about how they can improve themselves and their situations.

Want to impress others? Talk about your successes. Want to impact others? Talk about your failures.

Efficiency is the foundation for survival. Effectiveness is the foundation for success.

The single biggest way to impact an organization is to focus on leadership development. There is almost no limit to the potential of an organization that recruits good people, raises them up as leaders and continually develops them.