Positivity is an inside job that makes the outside look a lot better.

Leadership is taking responsibility while others are making excuses.

To remain a credible leader, I must always work first, hardest, and longest on changing myself. This is neither easy nor natural, but it is essential.

Over time, is it easier or harder to sustain your influence within your organization? With charisma alone, influence becomes increasingly more difficult to sustain. With character, as time passes, influence builds and requires less work to sustain.

Family and friendships are two of the greatest facilitators of happiness.

If you treat every person you meet as if he or she were the most important person in the world, you'll communicate that he or she is somebody - to you.

See what a person is doing every day, day after day, and you'll know who that person is and what he or she is becoming.