When you realize that people treat you according to how they see themselves rather than how you really are, you are less likely to be affected by their behavior.

Values hold the team together, provide stability for the team to grow upon, measure the team's performance, give direction and guidance and attract like-minded people.

Talk to people, not above them.

Failing forward is the ability to get back up after you've been knocked down, learn from your mistake, and move forward in a better direction.

I tell a person, "If I could go home with you tomorrow and you and I could spend the day together from maybe 8:00 to 6:00, and we went out to a restaurant at 6:30, I could tell you with a high degree of accuracy how successful you're going to be." That's huge because I'm just going to look and see, what kind of attitude do you have, how do you relate to people, how well do you prioritize your life? I'm going to see all of those things in the process of a day.

Leaders determine the level of an organization.

If the church is going to make a difference, it will need to go through the "big give-up" stage. Churches will need to quit being selfish and become relevant.