The power of the corporate bureaucracy - the power of technostructure (a term that did not take off) - is something to which I still adhere.

Over the span of man's history, although a phenomenal amount of education, persuasion, indoctrination and incantation have been devoted to the effort, ordinary people have never been quite persuaded that toil is as agreeable as its alternatives. Thus to take increased well-being partly in the form of more goods and partly in the form of more leisure is unquestionably rational.

Washington is a place where men praise courage and act on elaborate personal cost-benefit calculations.

It is possible that people need to believe they are unmanaged if they are to be managed effectively.

The notion that you would initiate a new product without preparing the way by persuasion and advertising and salesmanship is fantastic. It's an integral part of the system.

One of the best ways of avoiding necessary and even urgent tasks is to seem to be busily employed on things that are already done.

Where humor is concerned there are no standards - no one can say what is good or bad, although you can be sure that everyone will.