I was totally surprised by the spread of the legalization of same-sex marriage. In just my lifetime we have gone from a taboo to even talk about homosexuality, to the sanction by governments of homosexual marriage. Few such large social considerations have ever before been turned over in such a short time.

The most reliable way to forecast the future is to try to understand the present.

Strategic planning is worthless - unless there is first a strategic vision.

Small business, right down to the individual can beat big, bureaucratic companies ten times out of ten.

In sales, as in medicine, a prescription before diagnosis is a mistake in the arts.

America is a bottom-up society, where new trends and ideas begin in cities and local communities...My colleagues and I have studied this great country by reading its newspapers. We have discovered that trends are generated from the bottom up.

Leadership involves finding a parade and getting in front of it; what is happening in America is that those parades are getting smaller and smaller - and there are many more of them.