Success is how well you do what you do when nobody else is looking.

Management philosophy: Pay attention to the vital fiew and ignore the trivial many. I could go insane if I obsessed over every little details of all my companies.

In philanthropy, many of us give a little bit and each year we give more and more to see what actually works and not just throw money out there and see if it's going to work. If the government did the same thing, fabulous.

Were the only major company in the U.S. that is solely in the professional beauty industry. We promised hairdressers when we started that we would stay with them. If I went retail tomorrow then we would be four times our size overnight, but Im going to be the one guy who kept his word.

Good hairstylists never die. Vidal Sassoon and Paul Mitchell will always live on.

I don't use e-mail or a computer. I would be so inundated that I wouldn't be able to get any work done. Instead, I do everything in person or on the phone.

Most people would rather sit on a plane for two hours than spend two days on a train, but there's nothing comparable to taking a relaxing rail journey with your family or good friends.