If you can take advantage of a situation in some way, it's your duty as an American to do it.
John SwartzwelderI try to maintain a positive attitude at all times, because clients notice little things like that, and if you're frowning and crying all the time and saying "why? why?", they get worried.
John SwartzwelderI made a circular motion with my finger around my temple to indicate I thought this guy was crazy, forgetting that there was no one in the room to see this circular motion except him. He saw it and frowned.
John Swartzwelder