One generalization that is supported both by research and experience is that effective two-way communication is essential to proper functioning of the leader-follower relationship.

If you have some respect for people as they are, you can be more effective in helping them to become better than they are.

Mastery is not something that strikes in an instant, like a thunderbolt, but a gathering power that moves steadily through time, like weather.

Leaders come in many forms, with many styles and diverse qualities. There are quiet leaders and leaders one can hear in the next county. Some find strength in eloquence, some in judgment, some in courage.

I think that all human systems require continuous renewal. They rigidify. They get stuff in the joints. They forget what they cared about. The forces against it are nostalgia and the enormous appeal of having things the way they always have been, appeals to a supposedly happy past. But we've got to move on.

When hiring key employees, there are only two qualities to look for: judgement and taste. Almost everything else can be bought by the yard.

The best kept secret in America today is that people would rather work hard for something they believe in than live a life of aimless diversion.