One generalization that is supported both by research and experience is that effective two-way communication is essential to proper functioning of the leader-follower relationship.
John W. GardnerSome people may have greatness thrust upon them. Very few have excellence thrust upon them. They achieve it. They do not achieve it unwittingly, by โdoin' what comes naturallyโ; and they don't stumble into it in the course of amusing themselves. All excellence involves discipline and tenacity of purpose.
John W. GardnerThe creative individual has the capacity to free himself from the web of social pressures in which the rest of us are caught. He is capable of questioning the assumptions that the rest of us accept.
John W. Gardner