That customer service representative is crazy, if he think I am going to pay that bill.
Trust may be in short supply after years of disappointments. However, improvement could come in a bat of an eye!
You know, when you've been to the top, you get comfortable, and you know what it feels like to be a champion, to have nice things and all that. You know, it's just not as appealing as it was coming up.
Customer service. That is what it means.
I'm not going to pay this bill. I don't owe you any money. You do what you got to do!
I refuse to pay a bill I don't owe.