Life has become terribly insecure. It's on the vortex of civil war. It's difficult to know how America will bring it back from the brink and build up good will.

I think it's deeply important for us to know, especially when we come from the outside, how "ordinary people" think and feel and what their expectations are and what their concerns are. Also what's in their imaginations, what's in their minds, even what their rumors are and what their gossip is.

Life has become terribly insecure. It's on the vortex of civil war. It's difficult to know how America will bring it back from the brink and build up good will.

The mercy caravans are through there the medicine refugees flowing out. It makes the United States look very bad here. And much more like an occupation force than it did before.

You need to be hyper-aware because it's your survival at stake.

If you can find a way to confound people's prejudices, restore the humanity of people, individuals, you restore them to life.

I think in a sense this is a house that was built on a bad foundation. And the foundation was the Americans coming here and allowing the sacking, burning and plunder of Baghdad, for whatever reason.