All of us are like locks. No matter how strong the bolt, there’s always a key out there that opens it.

The science of psychotherapy is knowing what to say, the art is knowing when to say it. (36)

To trust someone is to take the greatest risk of all. (180)

I don't practice, but I am still officially in paediatrics. I keep in touch with journals, and I have a very good data bank of medical information and there is a key thing for a writer knowing where to go. I know where to go to get the information that I need.

I would never have been a novelist without working as a psychologist...it was a great education in human nature.

At first, when a child meets something that scares him, the fear grows, like a wave. But when he goes into the water and swims - gets used to the water - the wave grows small. If we pull the child away when the wave is high, he never sees that, never learns how to swim and remains afraid. If he gets a chance to feel strong, in control, that's called coping. When he copes, he feels better.

His experience and training should have taught him that families are the cauldrons in which violence is brewed. (144)