Shame is the proper reaction when one has purposefully violated the accepted behavior of society. Inflicting it is etiquette's response when its rules are disobeyed. The law has all kinds of nasty ways of retaliating when it is disregarded, but etiquette has only a sense of social shame to deter people from treating others in ways they know are wrong. So naturally Miss Manners wants to maintain the sense of shame. Some forms of discomfort are fully justified, and the person who feels shame ought to be dealing with removing its causes rather than seeking to relieve the symptoms.

One of the big no-nos in cyberspace is that you do not go into a social activity, a chat group or something like that, and start advertising or selling things. This etiquette rule is an attempt to separate one's social life, which should be pure enjoyment and relaxation, from the pressures of work.

A general rule of etiquette is that one apologizes for the unfortunate occurrence, but the unthinkable is unmentionable.

Screening telephone calls with a receptionist or the humbler answering machine is not a dishonorable thing to do. The warmest people in the world still need uninterrupted time to attend to their lives and should not be outwitted if they have made it obvious that they are not always available upon summons.

The one prediction that never comes true is, 'You'll thank me for telling you this.

The family dinner table is the cornerstone of civilization and those who 'graze' from refrigerators or in front of the television sets are doomed to remain in a state of savagery.

GENTLE READER: You, sir, are an anarchist, and Miss Manners is frightened to have anything to do with you. It is true that questioning the table manners of others is rude. But to overthrow the accepted conventions of society, on the flimsy grounds that you have found them silly, inefficient and discomforting, is a dangerous step toward destroying civilization.