Everybody's an art critic.

The rationale that etiquette should be eschewed because it fosters inequality does not ring true in a society that openly admits to a feverish interest in the comparative status-conveying qualities of sneakers. Manners are available to all, for free.

Society cannot exist without etiquette ... It never has, and until our own century, everybody knew that.

Allowing an unimportant mistake to pass without comment is a wonderful social grace.

Why bring children into a world where no one writes letters?

There are three social classes in America: upper middle class, middle class, and lower middle class.

Meanwhile, the empty forms of social behavior survive inappropriately in business situations. We all know that when a business sends its customers 'friendly reminders,' it really means business.