Daily life is better when it involves interactions with real people who have a personal investment in their labour, like shopkeepers, than it is with someone 'just doing my job' or the infernal self-checkout machine.
Julian BagginiPeople seem very arrogant when they say 'I'm right and you're wrong', but in practice we all believe we're right. We have a staggering arrogance in our own belief. That can be tempered by not being 100% certain; by being provisional. No matter what the debate is, very few people have the modesty to suspend judgement on a whole range of things; most intelligent people have an opinion and are expected to have an opinion by other people - but it always requires making a personal judgement that goes way-beyond your expertise. We do it all the time.
Julian BagginiMetaphorical tone deafness is when people are unable to discern what is of value in something. I think I'm tone deaf to poetry, for instance. Despite having studied it into a second year of university, most of it just leaves me cold.
Julian BagginiToo often, complaint is not about principled objection on moral grounds, but opportunistic objection on grounds of self-interest. To rectify this, we need to work on mastering the art of complaint.
Julian Baggini