Quality control is applicable to any kind of enterprise. In fact, it must be applied in every enterprise.
Kaoru IshikawaAs much as 95% of quality related problems in the factory can be solved with seven fundamental quantitative tools.
Kaoru IshikawaAs with many other things, there is a surprising amount of prejudice against quality control, but the proof of the pudding is still in the eating.
Kaoru IshikawaIn management, the first concern of the company is the happiness of people who are connected with it. If the people do not feel happy and cannot be made happy, that company does not deserve to exist.
Kaoru Ishikawa