...Some people hurt so much they can't take what they need, even when someone wants to give it to them. (106)

Relationships are never chance events.

What about my rights? What about a person's privacy? Did all that just go to hell after 9/11?

The good guys had to operate on a higher level than the killers--just for society to keep track of who was who.

When people can do something simple to avoid conflict--say, hit a button or unlock a latch--they'll generally do it.

Human empathy, while not found on any chart of human anatomy, is the reason we instinctively hurt for our children... it is the reason that one human being's intensely personal tests and triumphs can be harnessed to the good of countless others.

But insight doesn't necessarily produce self-control. Sometimes you just see your destructiveness more clearly.