Iโve worked with volunteers before,โ he began. โItโs important not toโฆ not to treat them like servants. We may feel that they are laboring to obtain a heavenly reward, and should therefore work harder than they would for money; but they donโt necessarily take that attitude. They feel theyโre working for nothing, and doing a great kindness to us thereby; and if we seem ungrateful they will work slowly and make mistakes. It will be best to rule them with a light touch.
Ken FollettYou see, all that I ever held dear has been taken from me," she said in a matter-of-fact tone. "And when you've lost everything-" Her facade began to crumble, and her voice broke, but she made herself carry on. "When you've lost everything, you've got nothing to lose.
Ken Follett