I went and looked at one of these great cathedrals one day, and I was blown away by it. From there I became interested in how cathedrals were built, and from there I became interested in the society that built the medieval cathedral. It occurred to me at some point that the story of the building of a cathedral could be a great popular novel.

We’re all good when it suits us, he used to say: that doesn’t count. It’s when you want so badly to do something wrong—when you’re about to make a fortune from a dishonest deal, or kiss the lovely lips of your neighbor’s wife, or tell a lie to get yourself out of terrible trouble—that’s when you need the rules. Your integrity is like a sword, he would say: you shouldn’t wave it until you’re about to put it to the test.

Trusting someone was like holding a little water in your cupped hands - it was so easy to spill the water, and you could never get it back.

I’ve worked with volunteers before,” he began. “It’s important not to… not to treat them like servants. We may feel that they are laboring to obtain a heavenly reward, and should therefore work harder than they would for money; but they don’t necessarily take that attitude. They feel they’re working for nothing, and doing a great kindness to us thereby; and if we seem ungrateful they will work slowly and make mistakes. It will be best to rule them with a light touch.

I imagined it. I wrote it. But I guess I never thought I'd see it.

I aim to be translucent, so you don't notice the words, just their meaning. I haven't much insight into people's motivations.

Without books I would not have become a vivacious reader, and if you are not a reader you are not a writer.