I’ve worked with volunteers before,” he began. “It’s important not to… not to treat them like servants. We may feel that they are laboring to obtain a heavenly reward, and should therefore work harder than they would for money; but they don’t necessarily take that attitude. They feel they’re working for nothing, and doing a great kindness to us thereby; and if we seem ungrateful they will work slowly and make mistakes. It will be best to rule them with a light touch.
Ken FollettWhy was it, Lloyd wondered, that the people who wanted to destroy everything good about their country were the quickest to wave the national flag?
Ken FollettI am very fond of Edith Wharton. She's quite high brow but also a great storyteller. My favorite is 'The House of Mirth.' I also like 'The Reef.
Ken Follett