Remember, for 5,000 years people probably rode those horses. They probably felt that horses were a permanent part of civilization. Everybody has had this moment.

I think people sense that - that there is something not right about that equation [in the USA].

Without going too deep, without globalization I am not sure everyone would be able to have a supercomputer in their pocket at the low cost.

The challenges, the changes we're talking about often seem to them like unbelievable opportunities to deliver a product quicker, better. If you can improve the quality, lower the cost, and improve the turns - and you can do that because your information systems, your delivery systems, are better because of technology - well, you see that as a wonderful opportunity to gain market share.

[Millennials ] are sharing cars. They're sharing apartments. I'm not sure my generation quite knows how to take advantage of it.

We pick on retail, I think, because each individual has experience with retail. It is easy to talk about.

The only thing I find executives down about is the regulatory environment.