There is a lot of opportunity in all of this stuff [like healthcare business]. I don't know why everybody is focused on the negatives.

The challenges, the changes we're talking about often seem to them like unbelievable opportunities to deliver a product quicker, better. If you can improve the quality, lower the cost, and improve the turns - and you can do that because your information systems, your delivery systems, are better because of technology - well, you see that as a wonderful opportunity to gain market share.

I think that life expectancy over the last 10 years has increased dramatically. You're living longer.

The ability of people to reach their own news sources now, and create different views, is really unbelievable, and [populism] may be part of this.

Remember, for 5,000 years people probably rode those horses. They probably felt that horses were a permanent part of civilization. Everybody has had this moment.

We pick on retail, I think, because each individual has experience with retail. It is easy to talk about.

There are some very difficult things to understand that globalization is providing, that people really think are just here but really are a function of some of that. There are some very difficult arguments.