That's why I want you there, he said. You're unpredictable, and that can be the difference between success and failure. Most people make decisions in anger, fear, love, or obligation. You make decisions to irritate people.
Kim HarrisonHey!" I exclaimed, seeing the total. "They're charging me retail. Glenn!" I complained. "They can't do that." I shook it at him. "I shouldn't have to pay retail!" "What did you expect? You can keep that. It's your copy." I sat back in a huff and shoved it in my bag with my sticky scarf as he typed his slow, painful way through my report. "Where's this human compassion I keep hearing about?" "That's it, baby doll," he said, voice smoother than usual. He was laughing at me.
Kim Harrison