The number one goal in resolving a conflict is to make sure both sides maintain their self-esteem. You don't hit a man on the head when you've got your fingers between his teeth.
Kofi AnnanNational markets are held together by shared values and confidence in certain minimum standards. But in the new global market, people do not yet have that confidence.
Kofi AnnanThere can be no doubt that these attacks are deliberate acts of terrorism, carefully planned and coordinated and as such I condemn them utterly. Terrorism must be fought resolutely wherever it appears.
Kofi AnnanYou can do a lot with diplomacy, but with diplomacy backed up by force you can get a lot more done.
Kofi Annan