There was a time, with the Berlin Wall down, that [it looked as if] the UN finally could do what it was set up to do, the rivalry between the two camps would dissipate, and we could all co-operate. And then, of course, Iraq came and blew it all apart. These upheavals will always take place in the world, and the design and construct of the UN ideally should be such that it can deal with these upheavals, and possibly influence them, and survive and thrive, but it doesn't work out that way, because as an organisation we are so dependent on the same member states.

The [UN Security Council] P5 ought to be dissuaded from using their veto power, which can paralyze the United Nations. The country blocking action ought to have to explain its decision and propose an alternative solution. It has been suggested that a veto only becomes effective if the vetoing state has the support of two or three other permanent members.

The UN was very media-shy, and its relationship with the press was very controlled; although periodically I spoke to the press, the rule was, only the secretary-general speaks to the press; only the secretary-general makes... So you would see many situations where under-secretaries-general would come in and speak. I opened that, and I encouraged all of them to speak in their areas, whether it was peacekeeping or humanitarian efforts.

It is within the family that children learn the values that will guide them for the rest of their lives. It is within the family that they form their earliest relationships, learn to communicate with others and interact with the world around them. It is within the family that the notion of human rights becomes a reality lived on a daily basis. If tolerance, respect and equity permeate family life, they will translate into values that shape societies, nations and the world.

Literacy is a bridge from misery to hope. It is a tool for daily life in modern society. It is a bulwark against poverty, and a building block of development... For everyone, everywhere, literacy is, along with education in general, a basic human right.... Literacy is, finally, the road to human progress and the means through which every man, woman and child can realize his or her full potential.

Change is a process which has to be managed. If it's managed and managed well in the interest of the nation and the people, the likelihood is that it will end well.

When we talk about the UN, what are we really talking about? We are talking about my country, your country, other countries and their collective will to stand together and apply pressure or offer incentives to steer things in the right direction. When the nations of the world come together, with collective will, on an issue and they speak with a united voice, they have a much greater impact. When there is division, then the impact is much, much less.