Microfinance recognizes that poor people are remarkable reservoirs of energy and knowledge

I am often asked what can people do to become a good global citizen? I reply that it begins in your own community.

You need to be careful not to over-reach and also assess the capacity you have to work with.

[Professional accountants ] should be encouraging companies to enhance their green credentials by switching to renewables, and to respect core labor standards and human rights.

The number one goal in resolving a conflict is to make sure both sides maintain their self-esteem. You don't hit a man on the head when you've got your fingers between his teeth.

Over time you learn to know a bit more about yourself - you develop a certain amount of self-insight and self-awareness, and you know what you can absorb, and what you cannot; what gets to you and what doesn't. And I observe a lot. I see a lot around me. And over time you also get to understand the nature of man and the environments you are dealing with, and you can't always allow emotions and temper to flare up because you're displeased with something, or you want to change it.

We often hear a lot about subsidies, because it's often the powerful talking about the poor; the poor don't have enough voice to question the privileges.